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Terms of service

Applicable law

Purchases made at www.valquer.com are subject to current Spanish regulations and the rest of concordant legislation, meaning purchases made in Spain.

Regarding any discrepancy or divergence that may arise regarding compliance or interpretation of the purchase agreement reached, or any of its conditions, the parties submit to the Courts and Tribunals corresponding to the province where the user resides.

The declaration of nullity of one or more of the established purchase conditions, non-essential, will not lead to the nullity of the purchase agreement reached, which will continue in force.

The content of this page is subject to changes and modifications. That is why you should review it regularly.

Currency

The prices in EUR are exact, since the payments are made in Euros.

Valquer Laboratorios will not be responsible for computer errors in prices (especially in times of promotions). Therefore, in the cases in which the prices of the online store do not match the current rates and promotions, Valquer Laboratorios will have the right to decide whether to send those products with errors in the price or, on the contrary, make a return to the user of the money corresponding to said products.

Taxes and rates

Since we are located in Spain, all our products are taxed under Spanish taxes. Any additional local duty to pay taxes are the responsibility of the customer.

Payments

Regardless of the payment method you choose, apart from the total cost of the order, you will have to pay the appropriate transportation costs; which will depend on the shipping distance. These costs will be reflected when choosing the destination area.

Visa, MasterCard

Any other credit card will not be accepted.

We guarantee that each online purchase made at www.valquer.com is 100% secure. Each operation that involves the transmission of personal information or bank details is carried out in a secure environment. www.valquer.com uses a secure server, which uses a protocol called SSL (Secure Socketed Layer) and which ensures the transmission of information through data encryption.

Credit card details are only known and handled by the Bank, while customer and order details are handled by our company.

Orders from certain countries may be subject to approval.

We strongly recommend our customers to use and activate the new secure payment system called SET (Secure Electronic Transaction).

SET has been created by MasterCard, Visa and others. This is a solution offered by financial institutions and credit companies to meet the growing need to find even safer payment mechanisms, which will inspire greater confidence among customers and online stores.

With this system, all customers of www.valquer.com will be able to buy products with their VISA or MASTERCARD, regardless of their country of residence.
If you have not yet received your PIN or code for Internet payments, we advise you to contact your bank to benefit (at no additional cost) from this service.
The charges on your credit card will always be made in euros (€).
The fraudulent use of credit cards is a crime and VALQUER LABORATORIOS S.L.U. will take legal action against anyone who attempts to make illegal use of a credit card.

  • Bank transfer

If you select this option at the time of making your purchase, you will receive an email. Which, together with the confirmation of your order, will indicate the account number to use. Payment must be made in favor of VALQUER LABORATORIOS S.L.U

Please make sure to indicate in your transfer the order number received from us as well as your first and last name. The transfer must be made within 3 days from the moment of order confirmation.
The order will not be considered complete until the deposit has been verified by our bank. Please keep the receipt of the transfer, as this may be required later.
Remember that the payment must be made in euros and that the client will pay any exchange commission or bank charge.

  • Cash on delivery

This option will only be available for orders served in Spain and Portugal. The order will be paid to the carrier at the time of delivery.

Customs and Taxes

The recipient is responsible for payment of applicable duties and taxes. Please contact your Customs office to find out about duties and taxes, as well as possible restrictions applicable to our products in certain countries.

IMPORTANT LEGAL INFORMATION

Web intellectual property
All the intellectual property rights of the contents of this website, its graphic design and its source codes are the exclusive property of VALQUER LABORATORIOS S.L.U.

Its reproduction, distribution, public communication and transformation, in whole or in part, is expressly prohibited without the authorization of VALQUER LABORATORIOS S.L.U.
Web content and its links
VALQUER LABORATORIOS S.L.U. is not responsible for the incorrect use of the contents of this website, the person who accesses or uses them being solely responsible.
We do not assume responsibility for the information contained in the pages of third parties that can be accessed through links included in www.valquer.com
Exchange or transmission of information
VALQUER LABORATORIOS S.L.U. declines all responsibility derived from the exchange of information between users through this web page. In particular, we do not assume responsibility for the use of minors in the event that they access the website and its contents may offend their sensitivity.
Updating and modification of the website
VALQUER LABORATORIOS S.L.U. reserves the right to update, change or delete the information contained on its website, as well as its configuration and presentation, at any time, without prior notice and without assuming responsibility for it.